Technology

Technology Support Services Overview

Technology Support Services (TSS) provides excellent service, response, and training for all District technology resources.

The TSS department strives to:

• Maintain quality technical support services and provide sound advice,
• Assure a courteous and timely response to work order requests,
• Assist in the future planning of Technology Resources,
• Facilitate and support the operation of technical equipment and software,
• Facilitate the purchasing of licensing of District- and School-level software programs,
• Provide necessary technical training and education to staff in order to promote success for staff and students, and
• Maintain a high-functioning network and internet services.

The following technologies supported by the TSS office include:

• Desktop, laptop, and Chromebook computers
• Mobile devices (tablets, cell phones, etc.)
• Printers and scanners
• Servers and server-based software
• Networking
• User accounts and security
• Telephones and communications systems
• G Suite, Microsoft Office, Adobe, and other productivity and education software
• Audio/Visual systems
• Online testing platforms

Staff