Technology Support Services Overview
Technology Support Services (TSS) provides excellent service, response, and training for all District technology resources.
The TSS department strives to:
- Maintain quality technical support services and provide sound advice,
- Assure a courteous and timely response to work order requests,
- Assist in the future planning of Technology Resources,
- Facilitate and support the operation of technical equipment and software,
- Facilitate the purchasing of licensing of District- and School-level software programs,
- Provide necessary technical training and education to staff in order to promote success for staff and students, and
- Maintain a high-functioning network and internet services.
The following technologies supported by the TSS office include:
- Desktop, laptop, and Chromebook computers
- Mobile devices (tablets, cell phones, etc.)
- Printers and scanners
- Servers and server-based software
- Networking
- User accounts and security
- Telephones and communications systems
- G Suite, Microsoft Office, Adobe, and other productivity and education software
- Audio/Visual systems
- Online testing platforms
Staff
Derek Williams
IT Technician
Xavier Rigales
Computer Field Technician
Joseph Martin
Computer Field Technician
Kyle Kuntz
Computer Technician
Jackson Hobson
Computer Field Technician
Kevin Wasson
Computer Field Technician
